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Live chat Email us Service Code: 1636023331
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1636023331
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Reviewed: Fri, Mar 16, 2018
About FARA: 2.0 /10
Supposedly the only car rental company in Iceland with Chinese staff... Well... Maybe it's also the only company where Chinese people might scam their own kind. Rented a Hyundai ix55 series car, but the first time I went to pick it up, they tried to give me a lower grade model. On the next day, when swapping the car, they asked us to refuel. Does that mean the mileage for swapping the car is on us... fine... Let's not even mention there was nobody around during the car swap. And return? Don't even start. One door that worked only sometimes, sticky when opening and closing (we didn't check this due to inexperience, our oversight), and they deducted the entire deposit for it! One door (which wasn't really broken) cost 20,000 RMB? Is it because of our full insurance or our rush to catch a flight? I think it's quite clear. Icelanders are generally great and the place is worth visiting, but this car rental maybe... emmm... hopefully you won't have the same experience as us.
About QEEQ: 10.0 /10

Relevant Reviews on FARA KEF airport Shop

Morton Joule

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Reviewed: Mon, Dec 3, 2018
About FARA: 8.0 /10
There wasn't much of a queue, but they aggressively pushed their own insurance, which wasted time.

Steven Bush

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Reviewed: Sun, Feb 10, 2019
“This self-drive route was quite clever: Airport - Reykjavik - Vik area - Jokulsarlon - Hofn - Vik ar”
About FARA: 4.0 /10
The car pickup experience was very poor. We were assisted by a Chinese staff member who made us wait at the airport for a long time. When handling the paperwork, they tried to upsell storm insurance and gravel insurance, which I declined. They did not accompany us to inspect the car comprehensively; they just handed us the keys and let us go. The car return experience was better and quite efficient.
About QEEQ: 8.0 /10

Wendy Wordsworth

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Reviewed: Sat, Feb 2, 2019
About FARA: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Mignon Archibald

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Reviewed: Sun, May 6, 2018
“Circle around Iceland”
About FARA: 4.0 /10
The female owner lacks empathy

Hamnah

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Premium SUV | Volvo Volvo Xc90 7 Seats Guaranteed model
Reviewed: Wed, Mar 4, 2020
About FARA: 9.7 /10
The staffs are helpful. We got free GPS and WiFi which are a great deal.
About QEEQ: 9.0 /10

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