The front desk service guy had a good attitude, but the return service was very bad. This company engages in commercial fraud. I warn future renters to confirm the final settlement currency, whether it's in USD or AUD. It’s best to record the entire rental process. This is a painful lesson learned from my experience. It’s better not to choose such a company.
“On the whole very good. Vehicle could have been cleaner. Defective tyre should have been identified”
About Apex:6.7/10
Vehicle provided had a defective tyre. Arranged for a replacement vehicle for collection the next day. I would have thought matters like this (safety) would have been undertaken as a routine matter of course.
Waiting time was more than an hour due to shortage of vehicles. stated time was 8:30am but only got the vehicle near 10. Other than that everything was in order. Staff were really friendly.
When I came to have a flat tyre we changed it only to find that the spare was flat too. They obviously hadn't checked it. This was a problem for us as we couldn't get the car to the tyre place to sort the flat tyre
Like: Flat rate for child seats , service , price Dislike: All good
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Customer Service
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View more >Dislike: All good