Poor attitude, disrespectful to Chinese customers

When I started looking on skyscanner, the deal was showing unlimited kms, when I went to carhood, they would not allow me even 20 more kms and they said they will not cancel the booking either and I will be losing my money. I was told pick up would be at 9, they came to pick up at 9:50. For almost an hour I was waiting out in cold for them to pick me up. I was going to take the car to Canberra for a meeting and hoping to leave at 9 in the morning, I eventually left at 11 because of everything with the booking and the rude behaviour of their staff. NEVER EVER booking through them again.

Their staffs quite nice and the price was really good as well. I had using their online booking that was so easy. But only one thing not so good was for pick up and drop off.

Like: Car went well used little fuel and everything ran smoothly. Greater than expected.
Dislike: Only the key was hard to use.

Like: Friendly service. Convenient location so I didn't have to worry about how to get out of the Sydney airport area or the confusion of getting to the airport and parking.