I recommend buying insurance from the car rental company. QEEQ's own insurance requires you to pay upfront and the rental company also needs a £2000 deposit, which is locked for a long time. I had an accident this time, and fortunately, I thought the deposit was too high, so I bought comprehensive insurance for £200 from the rental company. When the accident happened, I called the rental company directly. It's impossible to reach QEEQ's customer service on the phone. If they charge customers, but can't provide the service, why make it difficult for people abroad?
They do not accept international credit cards without a chip and push for insurance sales. If you don't have a chip credit card, you must buy insurance to pick up the car.
Very poor service, they don't accept UnionPay cards, had to re-swipe the card for payment! It wasn't for the deposit either! If you only have a UnionPay card, sorry, either don't rent the car or add $1000! Car model downgraded, reserved a Volvo V60, got a Skoda Octavia Combi instead.
“Excellent price, great service, good experience!”
About Easirent:9.0/10
Customer service very helpful as we needed to change the drop off location to Glasgow. Pick up location a long way from Edinburgh Airport and drop off location was a gas station since it was before opening which was odd.
They could improve the signage at the airport to the shuttle transfer area.
About QEEQ:10.0/10
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