We had a little trouble figuring out where to meet the shuttle to the pick-up point but we eventually figured it out with a couple phone calls to the Easirent people. I called again before we dropped the car off to inquire about tolls and they were able to help as well. However, in each phone call, they were in a hurry to get off the phone which meant I had to repeat my questions because they didn’t take the time to listen the first time.
They don't recognize domestic insurance and require persistent communication. A deposit of 2900 euros is needed for one month, which is very time-consuming!
“Terrible from all aspects, picking up, condition, add on prices. etc etc”
About Easirent:4.0/10
Terrible experience, Condition of 1st van was totally unacceptable. service was poor when picking up both vehicles, just terrible all around. Have sent in a formal complaint but yet to hear back, not holding my breath on the reply.
Ended up having to fork out an additional £92 when we had only paid £52 for the rental as wouldn't accept the credit card as a deposit, although more than happy to accept the same card for more money!!
Tried lying about a clearly rusty scratch which was on the car ehen we picked it up. Luckily we had taken photos before we drove away with it.
My cousin also picked up a car at the same time as us and had nothing but problems. They also attempted to accuse her of causing damage which was already there. Absolute cowboys. Wish I had read reviews before I booked
“OK, good for the price paid, but lots of things could be improved.”
About Easirent:6.0/10
+ves:
Value was good compared to others.
Drop off was handled OK.
Fuel deposit was swiftly returned.
-ves:
The car (Hyundai i10) was smaller than expected having paid for a "Fiesta or similar".
Lots of unnecessary & unclear choices for insurance and fuel combinations.
Pick up location wasn't clean.
Collection from Airport took too long.
About QEEQ:10.0/10
Easy to use, good price
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