Very satisfied with the service; the staff were very patient and explained everything well. Although the car was a bit old, it still performed quite well overall.

Great experience

I took the documents provided by the car rental and got the keys at the counter very quickly. The car was a brand new Nissan SUV. We had a smooth seven-day road trip. As long as you refuel the car, the drop-off process took less than five minutes.

The staff were super nice and very patient. When picking up the car, they upgraded me from an X-Trail to a Pathfinder. The car was very new. When returning the car, it only took 5 seconds for them to glance at it and ask if the tank was full. They didn't inspect it thoroughly at all.

The store is good, just a short walk from the airport. However, I don't understand why I was forced to pay an additional 22 AUD per day at the counter, making it more expensive than the original price.