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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
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+41-445514539
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7531997330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7531997330
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Cancun - Chetumal (left the car at the hotel to visit Belize City for 2 days, then returned to pick

Reviewed: Thu, Apr 5, 2018
About MEX: 8.0 /10
The service attitude was good, but the process took around 20 minutes, and the wait for the car was longer. According to the QEEQ contract, the car should have had a full tank of gas, but it was empty, and the fuel light was on.

Relevant Reviews on MEX Cancun - Airport - Mex

Antony Delia

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Reviewed: Mon, Oct 10, 2016
About MEX: 4.0 /10
The store location is quite good.

Sam Dewar

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Reviewed: Thu, Mar 1, 2018
“Cancun to Merida”
About MEX: 8.0 /10
The car rental service was decent, but I have major issues with QEEQ. I had a bad experience on my first time using QEEQ to book a car. I had paid all the fees to QEEQ, but at pickup, the system couldn't find the one-way fee. After a lengthy discussion, QEEQ asked me to pay upfront, saying they would refund me after I return the car. It's been over a week now, and there's been no progress! Why should I have to pay this money? Shouldn't QEEQ cover it? It's not just me, my friend also booked a car, and when they went to pick it up, there were no cars available. We had to rent from another company, and QEEQ didn't refund the fees.

Rodney Elsie

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Reviewed: Sun, Nov 27, 2016
About MEX: 2.0 /10
The service of the Mex company was extremely poor. Initially, we booked a Nissan, but when we arrived, it wasn't available. They offered us a manual Volkswagen Gol instead. I insisted that they provide what we had originally booked. The staff member suggested giving him 20 dollars under the table, and he'd get us a better car, but I refused. After almost an hour and with my persistence and the protection of my US driver's license, we finally got the car we had booked. I want to remind everyone to stand up for your rights when traveling abroad. I thought, why should I fear anything with my US driver's license and Chinese passport? And if necessary, I could contact the embassy. These small third-world countries shouldn't be so arrogant; I've seen these tricks before in China. Always fight for your rights.
About QEEQ: 10.0 /10

D.Heggarty

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Full Size Van | Toyota Hiace 15 Seats or similar
Reviewed: Wed, May 18, 2022
“Horrible. A quagmire of finger pointing. MEX blames QEEQ and QEEQ was not reachable.”
About MEX: 3.0 /10
There is a new section of Hell that recently opened up for the staff of MEX.

Ramón Campos

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Economy | Toyota Yaris or similar
Reviewed: Sat, Nov 14, 2020
“Pésimo, no vuelvo a contratar con ustedes.”
About MEX: 9.0 /10
No hicieron válidos los seguros contratados y tuve que contratar sus seguros. El precio se elevó al doble del acordado.

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