Okay

This was our first time using this rental company, and it exceeded expectations. They anticipated many things in advance for the renters, and every call connection was promptly answered, making us feel very confident.

Both pick-up and drop-off were very smooth. It took 5 minutes to pick up the car and just 5 seconds to return it, the fastest experience I've ever had.

I didn't realize that Thrifty is a budget rental brand under Hertz. The Marseille train station rental area had signs for many rental companies, but none for Thrifty. After searching for a while, I found it under the Hertz name. The staff in charge of the rentals provided excellent service and gave us an amazing car—a 5-seater with a sunroof, GPS navigation, and a very spacious trunk. I seriously wondered if they gave us the wrong car.

Very satisfied, the service was good and efficient.