Tour of 16 Cities in Morocco Covering 2460 Kilometers

Couldn't find the store when returning the car, and no one answered the phone for assistance!

They withheld the deposit and only returned it over a month later. Even then, it wasn't fully refunded—they deducted 500 MAD, calling it a damage management fee. We had purchased full insurance when placing the order, but at the store, they said it didn't cover everything and asked for an additional 1000 RMB for full coverage. And then they charged a management fee on top of that. Such a rip-off.

The car was dirty, the paperwork took an hour and a half, and I was charged over 2400 dirhams for a 7-hour delay.

At Terminal 2, the far right side is where all the car rental companies are located. The processing efficiency is decent. They will try to sell you insurance, but I explained that I had already purchased it domestically. Despite this, they insisted that domestic insurance wouldn't be valid. I eventually called QEEQ customer service, confirmed there was no issue, and decided not to purchase additional insurance.

demand from your car rental to be more informative with their customers, almost you have to pull the information out instead of being provided as good business that add value!