Renting from Fara company went smoothly, and the Chinese representative explained everything in detail. However, although we agreed that returning the car late would not incur a fee, they charged us an extra day's rent for being two hours late.
The car pickup experience was very poor. We were assisted by a Chinese staff member who made us wait at the airport for a long time. When handling the paperwork, they tried to upsell storm insurance and gravel insurance, which I declined. They did not accompany us to inspect the car comprehensively; they just handed us the keys and let us go. The car return experience was better and quite efficient.
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