We booked with Rhodium to avoid Goldcar following a poor previous experience despite it being £30 more than Goldcar. On arrival we discovered they are in fact the same company and had to wait over 2 hours to pick up the car at Bordeaux airport. This is apparently ‘normal’ for this company. The customer service when we went to pick up the car and found the car was covered in a sticky substance was extremely rude. We also had to wait 45 minutes in the heat to drop off the car on return. I will never use this company again.
“worst experience ever we never ended up getting the car and we lost our money also!!!”
About Rhodium:2.0/10
Worst company ever too deal with I would never recommend them their customer service was awful they were rude! Not helpful in anyway way shape or form please don’t ever use this company
“Was excellent until I received the 600 bill for a scratch less than 1cm which was not meant to be an”
About Rhodium:9.0/10
The hiring etc was straightforward.The cost of a scratch to wheel alloy & tyre at 600 is monstrous as it is barely visible.There is no justification for this inflated invoice especially as the photo of it doesn't even show the scratch due to it's irrelevance.I am not contesting a tyre may be needed but 180 for a standard car tyre is 80% more than standard
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