I had already selected the full insurance coverage for the rental car. When picking up the car at the store, the staff, who was an Asian-looking guy speaking English, suggested buying additional insurance for $14 a day. We refused, stating we didn’t need any other insurance since we already had full coverage. So, the $14 insurance wasn’t added. We didn’t read the rental agreement carefully before signing it as it was entirely in English, but he still added other insurance to the rental agreement. It was really an unforeseeable hidden charge.

The staff was very friendly and answered all questions.

The wait time for picking up the car was too long, possibly because it was the weekend, and there were only two people working

Great experience all round aided by being first thru immigration - the value of global entry! MLB is the easiest way in and out of the States right now!!

Easy to use and great value!

Excellent service from AVIS cant complain at all. Very easy return in car park also so I didnt have to go to the counter.

Easy to book with and all transcation was smooth. Will definitely book with easy rental again.