The rental and return process is quite convenient. The vehicle condition is also good, so you can use it with confidence. However, it's best not to change the car model at the counter as the price difference from the app quote can be significant. If there's no car available for an exchange, you can request a similar car without an extra charge.

They didn't provide the car model I reserved, but the other services were satisfactory.

Too many ads, they come every day and it's causing a nuisance.

Great service, even though it's not my first time renting, they still explained the details carefully

The process for getting the car was good. I had trouble finding the drop off and the staff did not help much even after repeated calls. Almost missed my flight from DUS.