Melbourne Avalon Airport, Great Ocean Road, Twelve Apostles, Melbourne Airport Car Return

The service was excellent, warm, and attentive. For someone who doesn't speak English, they were very friendly, patient, and meticulous. The vehicle's performance was outstanding, with full features including cruise control and lane departure warning, which was very helpful for me, a newcomer to Australia driving on the left side of the road. It constantly reminded me if I drifted out of my lane. Most importantly, they didn't have any hidden charges. During this Great Ocean Road trip, the only extra costs were tolls, with no other charges for violations or parking fees, which made me very happy. I'll definitely choose this company again when I come back to Melbourne.

Their service is O.K..Next time,I will also use Europcar.

Customer service and support was very good.

Free upgrade on arrival to large Ford 4WD lovely lady on reception top experience from start to finish.

Will use again

Car broke down. No car replaced. Roadside assistance helped to towed the car. We help to pick up the car and return the car once it was repaired 3 days later. We are promised no extra charge. But end of the day, we have extra charge to my cards. And case is still investigation with europcar

Car broke down. No car replaced. Roadside assistance helped to towed the car. We help to pick up the car and return the car once it was repaired 3 days later. We are promised no extra charge. But end of the day, we have extra charge to my cards. And case is still investigation with europcar

a little busy at the time for pick up due to only 2 service at the time and some customers spend too much time and questions on it

absolutely easy to book a car on Easyrentcars.com. easy to compare the car you want to take