San Jose: The wait was nearly an hour and a half, with about 8-9 people in line. Each person took more than 15 minutes to be served, and only two employees were working. We didn't get a Ford, but a Jeep instead. The staff mentioned they mostly have Jeeps and very few Fords. The car had 30,000 miles on it. Other counters had no lines. Next time, I won't consider Budget.
I had to wait for over an hour. There were only about 7 or 8 people in line. It's not like there were too few staff members, they were just slow. This kind of service would be unacceptable back home... I won't use this company again.
The car pick-up process was quite fast. The entire floor in San Jose was filled with rental companies.
About QEEQ:10.0/10
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