The counter only checked the document issued by QEEQ, ignoring my notarized Hague Apostille. Europcar's system is mediocre; the address, phone number, and email all need to be handwritten. After explaining that I had purchased all the insurance before departure, the counter did not push additional insurance, which is a good practice among major car rental companies nowadays.

They were condescending, thinking we had comprehension issues, when in fact their English was poor!

The cars from this company are very new. When I rented, the mileage was only 11 kilometers - it was a brand new car.

It took almost an hour to pick up the car, which was a bit long. They also tried to sell me a highway card, claiming some routes required it. But in reality, I saw that Portugal mostly has toll roads.

Like: The car itself if great. The guy explained about the types of cameras on the south and why I may need additional devices. Another guy explained me everything about the car and answered all my questions.
Dislike: Waiting time at picking up the car was around 20 min or even more. When I brought back the car, I first came to the right gates, but there was written “welcome back the car” and arrow to the left. So following the arrow I went to the wrong gates ((