No Chinese language options, no charging port, and no phone mount. These small things caused significant inconvenience. During one trip, my phone battery was low, and I had to urgently return to the hotel. There was no information about gas stations, so I returned the car without a full tank and was charged extra for fuel.
Request for extension before the original return day by phone call. Extension amount was agreed by both party. However, extra cost was charged when returning the car due to staff weakness of understanding English. Very disappointed to the staff at the front desk.
Drop off area, no staff. I called ahead to appointment the time to return. The staff told that I have to call 10 minutes before arriving. Absolutely, I could not call 10 minutes before arriving because I was driving and not supposed to make a call while I was driving. I got to the airport, so I had to find the ASAP staff. It took almost 30 minutes.
About QEEQ:10.0/10
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