Average. I thought it would be easier to communicate since it’s partnered with Shouqi, but there was no Chinese service at the pickup location—it was purely Europcar with only English-speaking staff. They also had no knowledge of Shouqi. I rented a Toyota RAV4 but was given an MG HS EV plug-in hybrid instead, which felt forced. Charging stations in Australia are sparse, making it highly impractical. It takes at least 5 hours to fully charge at the rare station you find. For those renting in Australia, I would advise against choosing electric or plug-in hybrids, especially since MG's charging ports are quite rare.

Very reliable, great service

Very reliable with excellent service.

No queue for car pickup, but staff is inefficient. The car listed on the pickup sheet was not at the international terminal. Had to wait about an hour for it to come from the domestic terminal.

Average, no toll ticket provided, not sure how much service fee will be charged.