Everything was clearly explained, and since I purchased full insurance, there were no additional sales pitches.

Not great, heavy accent in English, doesn't speak Chinese

When I arrived at the Chic Car counter, they refused to give me the vehicle because the English name on my rental order (in Pinyin) did not match the English name on my ID. After negotiations between the Zuzuche staff and them, and providing an email proof that I am the same person, they finally gave me the car. The Zuzuche staff were very reliable and efficient. I will definitely use their service again next time.

予約した車よりハイグレードな車を貸していただきました。

簡単に予約ができしかも安く借りる事が出来ました。

Nothing spectacular, but no faults either. Would use again if price is right