We sat at the pick up Hertz for over two hours when the vehicle promised was substituted for two other inferior models.

We bought all the insurance we could through Qeeq and still had to buy extra, unmentioned expense at the HERTZ counter.

Pick up was fairly easy. Drop off process was unacceptable.No one was downstairs to return the car to. I had to drive to two locations to park the car. Then I had to go upstairs in the airport to find an agent. My car was not checked in right then and I was told I would get an email next morning. One week later, no email still.I called twice and then went on to the correct site to retrieve the report. Not fun when you leave the country the next morning if there were any difficulties.

Booking was extremely easy. I used your rebook feature if a lower price came available. It did and you rebooked immediately, sent me an updated invoice and after my car return, you refunded the difference.

Way to long for the hole prosses

Couter staff was very helpful

Car was basic but perfect for my simple holiday I don’t need frills and whistles. Just functional and reliable