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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
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From Peru
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From Switzerland
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From Thailand
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From Singapore
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+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1832100048
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1832100048
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Search for Atlas Car Hire in Melbourne
Reviewed: Sat, Sep 8, 2018
About Atlas: 2.0 /10
This company is a scam. When I returned the car, I refueled it to the same level as when I received it. However, after I returned the car, they unjustifiably charged my credit card over twenty Australian dollars. When I went back to their office to dispute it, they checked the car again and found out it was their mistake, but they didn't refund my money. The inspector, an unreasonable woman, falsely claimed she smelled smoke in the car and wanted to charge me over a hundred Australian dollars. They gave me two options: either pay the extra hundred and get the twenty dollar refund, or lose the twenty but not pay the hundred. It was clear they were trying to extort me. Why didn't they inspect the car carefully when I returned it? When I found out about the extra charge and went back to get my refund, they used this excuse to con me out of more money. Garbage company!
car image
Atlas
Melbourne
Australia

Relevant Reviews on Atlas MELBOURNE CITY

Octavia Edith

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Atlas
Melbourne
Australia
Reviewed: Sun, Mar 10, 2019
About Atlas: 2.0 /10
I returned the car with a full tank, but they claimed it wasn't full because the fuel gauge was slightly off and wanted to charge me a fee. When I drove off again, the gauge returned to full. I chose to drive to refuel and got into a minor accident with a third-party vehicle. Even though I provided the other driver's license and information, they made me pay 200 AUD on the spot, claiming it was the maximum compensation. Then, five months later, without any reason or notification, my credit card was charged nearly 4000 AUD!!! The rental car company's customer service has not provided a detailed explanation or evidence for almost two months. To this day, they have not refunded the unjustified charge.

KC

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne
Australia
Reviewed: Sun, Jul 7, 2019
“Ok, acceptable.”
About Atlas: 3.7 /10
The car offered was dirty all over, unwashed and rubbish in ash tray! The right wiper's rubber was dangling and off the holder. When told that the car was unacceptable, only then, they changed to another.
About QEEQ: 8.0 /10
Great and easy access to my booking. Thank you.

Jason. M

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne
Australia
Reviewed: Mon, Jul 1, 2019
“Got an upgrade ...”
About Atlas: 10.0 /10
The car I got was upgraded which was fantastic to accomodate my family, including three teenage sons. The counter guy Penny at atlas was a lovely guy. Very easy to deal with from start to finish.
About QEEQ: 10.0 /10
Booking was simple.

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Medium SUV | Kia Sportage or similar
Atlas
Melbourne
Australia
Reviewed: Thu, May 23, 2019
“Terrible! no toll scanner in the car.spent more money and time chasing up directly not to get fined”
About Atlas: 5.3 /10
car park on level 9. old cars, no toll scanner in car. NEVER again,

D.Sharma

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Intermediate | Toyota Corolla or similar
Atlas
Melbourne
Australia
Reviewed: Wed, Feb 27, 2019
“The booking was easy, the car condition was excellent but disappointed by the time they are taking”
About Atlas: 8.7 /10
I had hired the car on 2nd Feb and returned it on 3rd Feb, its been more than 3 weeks but I haven't received back the security amount from Atlas. I have called them up twice in past 2 weeks, they just say that their automated refund system is failing and will escalate my request. But nothing has been done till date, thats very frustrating.
About QEEQ: 9.0 /10

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