From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2892975184
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2892975184
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Melbourne

Reviewed: Sat, Sep 8, 2018
About Atlas: 2.0 /10
This company is a scam. When I returned the car, I refueled it to the same level as when I received it. However, after I returned the car, they unjustifiably charged my credit card over twenty Australian dollars. When I went back to their office to dispute it, they checked the car again and found out it was their mistake, but they didn't refund my money. The inspector, an unreasonable woman, falsely claimed she smelled smoke in the car and wanted to charge me over a hundred Australian dollars. They gave me two options: either pay the extra hundred and get the twenty dollar refund, or lose the twenty but not pay the hundred. It was clear they were trying to extort me. Why didn't they inspect the car carefully when I returned it? When I found out about the extra charge and went back to get my refund, they used this excuse to con me out of more money. Garbage company!

Relevant Reviews on Atlas MELBOURNE CITY

Mabel

View more >
Economy | Kia Rio or similar
Reviewed: Sat, Nov 30, 2019
“Good experience”
About Atlas: 8.0 /10
overall a fast process to get the car
About QEEQ: 8.0 /10

Q.Ang

View more >
Compact | Toyota Corolla or similar
Reviewed: Mon, Nov 25, 2019
About Atlas: 4.7 /10
Took a deposit of $1000 and the vehicle is dirty when I took it. Both interior and exterior

D.Donegan

View more >
Compact | Hyundai Accent or similar
Reviewed: Fri, Nov 8, 2019
“Excellent rental. Exactly what I wanted!”
About Atlas: 10.0 /10
Very happy with the car & entire rental experience.
About QEEQ: 10.0 /10
Booking was quick and easy. Very happy with the price of the vehicle.

T.Howie

View more >
Economy | Kia Rio or similar
Reviewed: Thu, Feb 14, 2019
“Customer Service so poor that I chose to leave without hiring a car!”
About Atlas: 2.0 /10
This is my first experience posting negative feedback for any business - so it was bad! The woman at the service counter needs some support in her job. People were lined up for service & she appeared stressed & miserable. Her communication was rude & abrupt. At one point she kicked us all out of the office so she could take a short break. She insulted me in front of a line of people waiting, announcing that I couldn't afford to pay when the issue was that I held cash & not a credit card. I was alone in a strange city with 2 children in tow. She upset me a lot. There was nothing easy about dealing with this company.

A.Mahaboob Ali

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Wed, Feb 13, 2019
About Atlas: 2.7 /10
There is only one person at the counter. Took more than 20 minutes to complete. The car was dirty with no mats. The car was driven more than 125,000 km and the condition is not so good. The fuel tank was not full.

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