MELBOURNE CAR RENTAL REVIEWS

the car struggled on inclines as MG not a strong car! But did the job, so all good.

hoping to use the membership for more great deals!

The car was generally well presented. I did however find some damage to the front bumper that had been sprayed over but washed off. In fairness I mentioned this and they accepted it and promised to repair it properly

Worked well, communication good

Professional service and received what I ordered.

Professional easy low cost car hire.

Quick pick up no hassle on the road in 10 mins. Friendly counter staff who always try to upsell insurance you’ve already paid for!

Great easy booking platform with versatile options

Car was good, small air leak in the rear left but wasn’t an issue and I let the hirer know about it.

All good.

The conditions of seat was really bad. All the seats had stains. They need steam cleaning or need to get seat covers change. The car seats looks really unhygienic

Excellent

Car was exactly what we needed for a big group going on a roadie!

Quick and easy process to book a rental car

We had difficulties with starting the engine so many times… the condition is not good.

My phone fell from jacket pocket in the shuttle bus. I didn't discover missing until after airport security. I rand East West and they made a special trip back to the airport drop zone to return it .

Was lucky enough to be given a brand new car with only 500km's on the clock so it was a dream to drive, was super clean and smelt good. The courtesy bus was the best I've been in from a budget company. Only downside was waiting at the airport, for a slightly extended period, for passengers they had on the list even though they had a continual rotation of 2 buses.

Car needed sat nav.

I don't know what the price drop protector is but unlimited k's is excellent.

Smooth operations for pick up and drop off.

Reasonable prices would be good if the full coverage of insurance is available for cheap rates for all members not just Diamond members.

Car was so neat and well cleaned and in good condition. Staff has been very helpful and Pickup and DropOff has been absolutely easy.

I have accidentally landed with QEEQ but surprisingly such a best website for bookings with cheaper options comparative to popular websites.

Great customer service

Great deal

Car condition was great. Had to extend the vehicle hire due to airline change of times. Very appreciative for their accommodating my request. Will use for future vehicle rental

Did not get car booked, seemed very casual during car collection Car return very good & efficient

Counter staff were shocking communicators

We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.

Super easy to use and a far superior price to anything else.

They didn’t take clear car photos and set me in trap to at a wind screen chip but it was present when we received the car. They charged me $1000 deposit and didn’t refund it to me yet after I show them the clear pics when we received the car. I am still wait for deposit refund. Very Frustrating.