MELBOURNE CAR RENTAL REVIEWS

Super satisfied with the whole experience, I’d definitely choose this company again next time.

Front desk staff were super helpful and patient, walking us through every term one by one. Since our English isn’t great, they even typed everything out in both Chinese and English on the computer, which made communication so much easier.

Everything went smoothly, both pickup and return were really convenient.

Service was excellent.

Overall service was solid, just remember to return the car with a full tank.

It was my first time driving a right-hand-drive car so I was a bit uncomfortable at the beginning, but the car was super smart with all kinds of assist features—lane keeping, blind spot/lane change alerts, adaptive speed limit, etc. It really reduced the chance of an accident and made city driving feel easy and under control. Loved it!

Everything was clear and straightforward.

Pretty good overall.

Super professional service.

Overall the service was great. The Black guy at the counter was really friendly and talked me into getting full coverage. Since I only drove in the city and parked in a garage at night, it felt a bit unnecessary and I ended up paying an extra 200 bucks. When we returned the car, one of the older staff noticed we’d left our bag at their office and personally drove us back to pick it up, then took us to the airport again. Their attitude was amazingly good.

Really friendly service, super patient, and the car itself was great.

Pretty convenient overall.

Overall it went pretty smoothly, but you really need to pay close attention to the pickup time. If you’re going to be late, especially by a lot, it’s best to call ahead and let them know. Otherwise, if you pick up the car the next day, they’ll charge you based on a new daily rate, which can end up being quite a bit higher.

Super satisfied with everything.

Excellent service.

Really friendly and helpful staff.

Saw this deal on QEEQ and originally wanted a Toyota Corolla, but at the counter they gave us a Subaru Crosstrek instead. Drove over 600 km on the Great Ocean Road, even went on some muddy roads, and it handled really well, so we didn’t bother insisting on the Corolla anymore. The whole trip went smoothly with nothing to complain about.

Pickup was really fast and they didn’t push any extra insurance at all.

The rental company was easy to find and once I showed them the pickup slip, the paperwork was done really quickly. The only downside was I couldn’t get the exact car model I’d booked – this seems to happen a lot. It’d be great if they could actually provide the model you reserve in advance.

Pretty good overall.