Average. They said the car would be available at my hotel, but I had to go to the neighboring hotel to get it after finishing the paperwork at my own hotel. It took a while to find. Moreover, after getting the key at the neighboring hotel, it was a long walk to the parking lot.
The process of picking up and returning the car was very smooth! We picked up the car in downtown Izmir with no queues, and the communication during the pickup process was very convenient!
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