Easy procedures and good hiring experience

Originally agreed to pick up the car the next day, but this company imposed strict conditions and demanded extra payment to get the car a day earlier.

The car was really dirty, there was even a shoe from another person under the seat. The breaks started not to work but in all the country they only have ofices in Kuala Lumpur and in Penang to change the car and i was on the other side of the country so i had to go have of the country with tje breaks broken.

Took too much time to wait for the car. However, the customer service of Paradise did a great job when we encounted a problem.

The kind of thorough checks they do while dropping the vehicle, it is not done that way while handing over the vehicle. This annoying me bit. Other suggestion.. They should provide the toll top up card for easy top up. Unnecessarily, I had to buy a new card. Otherwise it is fine.

Good

Like: Nice service and response the question very fast