We had to take a bus to pick up the car and were told to call to make a reservation, but no one answered the phone, so we had to get help from Beijing customer service. There was only one staff member at the car pickup location, and we waited a long time. Our three-day rental cost only 750 RMB, but insurance under 1800 EUR cost 93 EUR per day, almost the same as the total rental amount. Three days' insurance cost three times the total rental amount. It took nearly an hour to connect and wait for the bus, and another hour to pick up the car. By the time we could drive, it was almost dark. Driving on the right side, which we were not used to, made the journey quite dangerous.
Stay away from these lads,my first and last time i rent any car of anybody and they try to scam me straight away.
Gave me car with chip in windscreen,which i piccked up after half an hour and took a picture of it.
After returned car they tried to charge me 560e,but next they they said it's only 160e as it doesn't need to be fully replaced.
Them boys should be sacked,dishonest liars and chancers.
First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving.
Pick up from airport took over 30 mins
Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport.
2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply
We are still waiting for our money back regarding the taxi transfer from the airport. We hope this is imminent. The insurance was a little high for a day!
Nothing was written to me explaining that I had to have 2 proofs of address. I was really annoying. I almost give up renting it. Please make sure you inform your costumers
About QEEQ:10.0/10
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