From Dublin to Cliffs of Moher, then from Cliffs of Moher to Giant's Causeway in Northern Ireland, a

Over 69 mins providing proof of address and payslip without prior warning. Person before mr had same problem. Ridiculous and should be compensated

A l'arrivée sur place, on apprend tout ce qui n'était pas compris dans la réservation, à des prix exorbitants, le prix final payé est 6 fois supérieur au prix attendu. Ford focus réservée, Renault captur reçu, option plein - plein choisie, la voiture reçue n'avait pas le plein. Personnel aimable tant que l'on a pas encore payé. Une fois la carte retirée, antipathique. Personnel menteur par ailleurs (nous annonce un prix pour un plein "moins cher" car réalisé sur leur propre pompe à 66€! Le plein ne nous a en réalité dans une station normale coûté que 50€......)

The counter staff recommend us to book an insurance even when we have booked full insurance with Easyrentcars because they told us it won't cover everything. After our trip we have re-read all the information and we were perfectly covered so 100€ wasted...

No shuttle bus , terrible location, had to walk in the rain for pick up due to incorrect address being provided and then was driven back to the same place I had walked from , location pick up point was wrong on email , rude staff , no customer service, didn’t care

Nothing could have been better! The staff were all superb! In my heading, I stress "Ireland" as Easirent staff in the UK are, in my experience, a bunch of crooks! At Gatwick, after a 10 hour flight, I paid a "deposit" for a car I had already paid in full to rent, only to subsequently find they had charged me for an "Upgrade" to a Diesel car - which I didn't want or need - at more than the cost of the initial rental! At Heathrow, they refused to give me a car I had booked and paid for because I did not have any utility bills dated in the last 3 months proving I lived at my address in the UK? I had been away for 4 months, I pay my bills by direct debit so do not get paper bills and have my bank statements sent electronically so how on Earth could I comply with the VERY small print of their contract? I offered them my passport to HOLD against the rental, £20 000 to be blocked on my credit card as a deposit or for them to run a credit check on me. They refused - but kept my money anyway and ignored attempts to contact them afterwards! I got a taxi to Green Motion down the road and they gladly gave me a car without needing any supporting documents! Easirent Ireland MUST be a different company as the service there is fantastic and I would recommend them to anyone without hesitation! Just avoid Easirent in the UK!!!!