Easirent Dublin Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Robin Darwin

Ireland

Reviewed: Tue, Sep 11, 2018

About Easirent: 4.0 /10

We had to take a bus to pick up the car and were told to call to make a reservation, but no one answered the phone, so we had to get help from Beijing customer service. There was only one staff member at the car pickup location, and we waited a long time. Our three-day rental cost only 750 RMB, but insurance under 1800 EUR cost 93 EUR per day, almost the same as the total rental amount. Three days' insurance cost three times the total rental amount. It took nearly an hour to connect and wait for the bus, and another hour to pick up the car. By the time we could drive, it was almost dark. Driving on the right side, which we were not used to, made the journey quite dangerous.

About QEEQ: 8.0 /10

1 days rental

Relevant Reviews on Easirent Dublin Airport

NGRW

Ireland

9-day rental

Economy | Ford Fiesta or similar

Reviewed: Mon, Nov 7, 2022

About Easirent: 10.0 /10

Car smelt overpowering from sanitiser. Was not informed of need to get code from DVLA using my National Insurance Number> Time consuming

About QEEQ: 10.0 /10

M.Riordan

Ireland

1 days rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Wed, Sep 18, 2019

“A very curious arrangement”

About Easirent: 6.3 /10

Dublin airport car rental. Google. Easy. Arrive in Dublin. Call Easyrentcars. Stand in pickup location for 25 mins. Get on bus for 40 mins to car rental site residing 800 yards away. Reason: it’s a Hilton hotel shuttle. Route: drive 5 miles away from airport in rush hour traffic, drop people at Hilton, turn around and drive 5 miles through rush hour traffic back to airport and drop off poor car rental customers at Easirentcars. Wait for 30 mins to speak with front desk. Provide €2600 ‘deposit for damage’. Watch staff look perplexed that I wanted the car on the booking. Informed that a 7 seaters isn’t on site. Sit down and contemplate some inappropriate actions. 20 minutes later car arrives. Wait further 10 minutes as paperwork not ready. Woman on reception laughs saying it’s not always like this. Contemplate more bad things. Drive car away and drink heavily. After journey is completed. Angry. Unlikely to use them again even if I had to drive my family away from an apocalyptic event.