The car was in great condition and the snow tires had excellent traction. So far, no fines or violations have been found, and the toll fees are reasonable.

Highly satisfied

The in-person service and waiting time were okay, but the after-sales service was not satisfactory. I was overcharged for an extra day and had some unexplained fees.

The service from AVIS was excellent!

I booked an Audi A6 class wagon, but when I went to pick up the car, the agent had us sign a confirmation declaration and we discovered that we got a Skoda wagon instead, which is significantly below the class of the car we booked. Since the pickup point was some distance from the counter and we were in a hurry to get to the ferry, and our English was not fluent, we reluctantly accepted the car and left.