There was a small queue, but the gentleman at the reception was very courteous. Following the reminder from QEEQ, I mentioned that I needed to go to Bruny Island, and he agreed without hesitation. When picking up the car, I found that the rear seatbelt was fastened incorrectly and couldn't be undone. A very handsome guy came to check it out and took us to change the car. Noticing my confused expression as I couldn't start the car, he specifically explained the foot brake and automatic start features. During the trip, I accidentally scraped a roadside post. When I returned the car and explained the situation, the staff checked it out and said it only needed a bit of waxing, and there were no additional charges. Thumbs up!!

They didn't provide the specified car model and there were additional upsells. Not recommended.

Hertz was the earliest opening car rental company. I chose it because I had an early flight, and their service was excellent. Picking up and returning the car was very convenient, and the staff was very friendly. I booked a Cruze but received a Corolla.

The service desk is located in a building right outside the airport. Present your order, complete the paperwork, and take the keys. The staff will inform you of the parking spot, and it’s a 5-minute walk to the parking lot.

Like: The service was good and staff were friendly.