The staff were very friendly when picking up and returning the car. Since my English is not very good, they were very patient. The procedures were quick and we didn't have to wait long.
I picked up the car early in the morning, no line. My English is not very good, but the staff was very patient and friendly. However, I was a bit disappointed with the car I received; it was not the JEEP I saw in the photos when booking, nor was there a free upgrade. When I rented from Alamo, the cars were always good, and I even got a free upgrade once. Also, this company doesn't offer free GPS, so I rented one from the rental service, but it wasn't as good as the free GPS I got when renting from Alamo.
The service is quite professional, but the garage was a bit dark during pickup, and the rental company staff was somewhat careless during the car inspection.
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