There were many people picking up cars, I waited in line for an hour and then another 20 minutes for the car to be prepared. The car given was smaller than the one I booked, with only space for one 24-inch suitcase. I didn’t want to waste time arguing as I had an appointment. Overall, the car was in good condition and the Bluetooth connected quickly.

First car offered wasn’t suitable. It was changed for something like what was ordered.

The car was great. The only down side was that the audio system did not connect well to the phone via USB.

The person who helped us at the Budget counter did not know anything about the Qeeq voucher which the Qeeq email had said to show them.

No real problems but couldn't find car as 'S' section of car park not clearly marked.

The car was dented did not have it on the form but luvkierly we took photos so we could show them so we got the refund back but it takes 10 to 15 days which is a bit long