There was no information on what type of fuel was needed, and there was no vehicle manual inside the car. The lack of detailed instructions makes it less user-friendly compared to car rental services in other countries like Japan.
Je n'ai pas compris pourquoi redonner toutes les informations liées à la location du véhicule alors que tout était déjà fait via le site internet.
A l'accueil l'agent était très pressé...il faut vite comprendre.
On nous oblige a signer le document justifiant de l'état du véhicule sans le voir.
On nous retient le montant d'un plein d'essence remboursable sois 72h au retour alors qu'on laisse déjà une caution.
J'ai chercher 10mn le véhicule dans le parking. Aucun agent sur place au depart
The car was dented did not have it on the form but luvkierly we took photos so we could show them so we got the refund back but it takes 10 to 15 days which is a bit long
About QEEQ:10.0/10
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