Good

The pick-up point is not at the airport, you need to take a shuttle bus which comes every 15 minutes. If you miss it, you'll have to wait in the cold for a long time, especially during winter. I recommend not renting at this spot if you're in Dublin. Moreover, the car provided was poorly equipped! It was an older Suzuki without cruise control, had a poor sound system, and the gear shift felt mediocre.

The car only had a quarter tank of fuel despite there being a full tank policy and Budget retained a fuel deposit. However, upon notifying Budget, they assured me that there would be no charges to my account.

Staff at Budget really nice, courteous and helpful. Car was clean and exceeded the spec I was expecting. Everything was explained to me. Drop off was quick and friendly.

Booking late at night for a very early collection next morning was easy. I had expections it was be a problem as it was out of hours. There was no problems at all. The price was also as good as if I booked far in advance. Very pleased.

We arrived early and had to wait an hour for the car. It wasn't the car booked but it was comparable. We had to pay £50 extra because of the lack of a credit card PIN number which was outrageous.