The pick-up place is at a driving distance from the airport terminal, and Centauro provide shuttle buses to/from the terminal. On the time of pick there was an accident on the road, and we waited over an hour for the shuttle. Centauro staff was very unhelpful over the phone and refused to answer questions. When the shuttle finally arrived they offered no assistance or compensation for the lost time (also due to long lines at pick up). Also, upon drop-off the representative asked us if we took a picture of the fuel level, although we were not asked to do so upon pick-up. On the other hand, they did give us free upgrade of the car.

Good customer service and nice car. Pick up was a long way from the airport. Hard to find shuttle bus at airport.

The pick up place is in a parking area within walking distance from the terminal. A bit tricky to find. The car was great even though the main dashboard only spoke Russian and was not able to change that. Since I had hired insurance on easycarent beforehand I did not go with the company insurance that they try to scare you into purchasing. However, I do recommend some kind of insurance since streets are narrow and fender benders can happen

they are very expensive and they do not tell you all at first, the fees you have to pay extra

Great all round although the signage at the airport leaves a lot to be desired as to where the shuttle bus was