The initial car was not as good as expected - it had a few minor dents, some scratches and marks on the outside. The cabin and interior was however clean and the vehicle drove well. There was a bit of wait- time at the location due to customer volume. However, the staff were courteous and helpful. The uploaded pictures show the first vehicle and the second one we changed.

It was a great booking platform. I did have initial concerns of the authenticity and integrity of the platform, but it all worked out very well. The option I chose included all the relevant insurance coverage as well as local costs for rental in California. This made the booking so much more convenient and I did not have to pay any extra fees. I was however billed an extra $23 for what was described as 'non-pkg' costs. These costs were not detailed in the final statement. QEEQ is really a good booking platform which I will definitely use for future travels.

Quite satisfied.

The pick-up and drop-off process was fairly smooth. The company is very trustworthy. While they suggested upgrading the vehicle and insurance, there was absolutely no pressure. Just remember to take photos of any car blemishes during pick-up to avoid any disputes when returning the car.

The lady at the pickup service was very nice and even upgraded our car for free (mainly because the original car would take time to be ready, and she was kind enough not to make us wait too long). Initially, there was an attempt to sell us insurance, but when we said no, they did not push further.

I visited in April this year and was quite satisfied, but this time, due to airport reconstruction, I couldn't find the store at all. I didn't pick up the car, and the rental fee was wasted.