We arrived to pick up the car at the reserved time, but the rental company told us there were no cars available that day. After we argued, they told us to come back the next day. After returning the car, we were charged twice without any notification. The experience was very bad!!!
Due to traffic, I arrived at Europcar in downtown Jerusalem at 11:00 AM. The staff impatiently told me 'you are late, your car has been cancelled.' I have so many questions—where is it written in the policy that you cannot be late for pickup? I paid the full amount as a prepayment. With no other option, I had to communicate with this extremely dismissive staff member, demanding that they provide a car and show me the contract clause stating I cannot be late.
When I came to Erufacar They did not have the car I ordered -Hyundai i20, So they gave me a Nissan micra that is similar to Hyundai i10. that was Terrible Because There was not enough room for people or bags. Except for the weak engine he had.
Thank you
About QEEQ:10.0/10
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