Europcar CANCUN INTERNATIONAL AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Search for Europcar Car Hire in Cancun

Benedict Buck

Mexico

Reviewed: Sat, Feb 29, 2020

About Europcar: 8.0 /10

The airport store staff were relatively easy to communicate with, and the store was clearly marked. The waiting time was appropriate. The ride to the pickup point was quite tight in schedule, but the waiting and paperwork at the pickup point were not satisfactory.

1 days rental

Relevant Reviews on Europcar CANCUN INTERNATIONAL AIRPORT

Louis Barney

Mexico

1 days rental

Reviewed: Mon, Mar 31, 2025

About Europcar: 8.0 /10

Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.

About QEEQ: 8.0 /10

Bennett Mill

Mexico

1 days rental

Reviewed: Sun, Sep 29, 2024

About Europcar: 6.0 /10

It was raining when picking up the car, and customers got drenched while staff showed no concern.

Marjorie Nelly

Mexico

1 days rental

Reviewed: Sat, Aug 3, 2024

About Europcar: 6.0 /10

When we picked up the car, we encountered a staff member who tried to push insurance on us. Fortunately, we had done our research and found another staff member to assist us.