Attached are the vehicle order and credit card transaction records. The rental company didn't give me the final payment receipt (nor did they charge a deposit). The rental agent didn't speak any English and tried to overcharge me. They didn't have the car ready and had to contact someone to bring a car, which shouldn't have been rented out. They kept me waiting for two hours, and to avoid delaying my schedule, I had to take it. This ruined the entire trip with constant worry.
At the time of handover, the staff did not speak English and gave no explanation about the car's condition. When I found the car to be old and dirty and requested a replacement, the staff said there was no other option.
The front desk was so professional. Good costumer service.
About QEEQ:10.0/10
I liked the price and the mobile app is excelent
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