From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8801658051
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8801658051
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Reviewed: Thu, Feb 6, 2020
About MEX: 2.0 /10
Didn't get the car I wanted. The rental company said it was the same class, but I rented a Toyota SUV overseas and received a Kia instead. It was uncomfortable to drive and sit in. The tire blew out after just 100 kilometers, and there was no signal on the road. I had to pay local people several dozen dollars to change the spare tire. Later, I had to repair the tire in the city, with no receipts provided, making it impossible to claim insurance. The fuel level at pickup was much lower than stated. My husband didn't notice it until we started driving. We were told by the staff at the gate to take a photo as a record. When returning the car, the staff didn't recognize the photo, and we had to pay an extra $14.

Relevant Reviews on MEX in Mexico

Beryl Wollaston

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Reviewed: Mon, Jul 29, 2024
About MEX: 6.0 /10
Overall, we are satisfied, but the insurance sales pitch took a long time. We repeatedly emphasized that we had already purchased additional insurance, and only then did we get the car.
About QEEQ: 10.0 /10

Prudence Kennan

View more >
Reviewed: Mon, Jun 3, 2024
About MEX: 2.0 /10
The store and platform information is not synchronized. The store did not receive the payment information from the platform and required a repeat deposit payment. The platform couldn't resolve the issue, and after making the repeat payment it was classified as an insurance fee and not refunded. It's a complete scam, with overall costs far exceeding local store fees!

Yale Valentine

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Reviewed: Mon, Apr 22, 2019
About MEX: 8.0 /10
There was no one when I arrived, so the process was quicker than others mentioned.
About QEEQ: 8.0 /10

J.LEYS

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Full Size Van | Toyota Hiace 12 Seats or similar
Reviewed: Wed, Aug 17, 2022
“Car wasn’t available in a timely manner.”
About MEX: 8.0 /10
Car was beat up. When we arrived at Los Cabos car was not available for pick up. Over three hours late. Compromised our day given delays and availability issues. No discount given. Staff was nice but company should have done more to offset our losses and add costs.
About QEEQ: 8.0 /10

View more >
Full Size Van | Toyota Sienna or similar
Reviewed: Sat, Apr 6, 2019
About MEX: 10.0 /10
So far the best we've tried in Cancun Airport! Friendly staff, faster process than Hertz or Entreprise, recent vehicle in good condition. Go for it!
About QEEQ: 10.0 /10

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