An older Chinese guy at the counter first tried to persuade me to buy full insurance. After I refused, he insisted that I must buy an insurance, saying it was a must. I didn't think it through and agreed after calling the rental company to inquire, paying an additional $111.92 for the insurance. Two days later, I looked at the receipt and realized that the insurance was only potential insurance. Looking back at the email from the rental company, I felt deceived. I will never choose Dollar again!

The staff were very patient and the recommended additional options were quite practical. Pickup was very convenient with a good selection of vehicles, all in excellent condition. Overall, very satisfied.

First time renting a car in the US. Everything went smoothly, both picking up and dropping off the car. No pressure to buy extra insurance (probably because I bought full coverage). The location is a bit hard to find as the office is inside a hotel. Had to keep asking around to find it.

Inicialmente me dieron un carro que no tenía problemas de presión en la llamara. Luego siguiente carro fallaron los frenos y estaba supremamente sucio.

Ninguno

Good