Greymouth - Fox Glacier - Wanaka - Queenstown - Lake Tekapo - Christchurch

Good value

All excellent

Superb service, staff, information and great little car.

Trouble getting hold of someone to sort out a fairly major issue

I didn't have to provide half of the information on your checklist. Not an issue for me but makes you wonder if it is up to date. There was a year in the material in the foot well by the brake. Not on the photo list given which seemed odd. I took my own photo but wasn't asked about it. But then on dropping off the car their appeared to be little interest from staff. In fact I could have just dropped key in a box. Again not really an issue for me as there were no issues.

See comment regarding checklist of items. On neither booking in New Zealand was I asked for the international drivers license if bought especially. Or my passport, just drivers license and credit card.

Car was very fuel efficient and easy to drive. The pick up process was very simple also.

Easy and cheap options.

I posted a long review on TripAdvisor. I found the pick-up process to be very easy. However, I was upset when I dropped off the car, and found that there was no one at the office in Queenstown. Instead, there was a note on the door telling me to find a parking place downtown the leave the car, and then put the key and a note as to where the car was in a box next to the office tour. As I knew nothing about Queenstown and did not want something to happen to the car, I was not about to do that. About 10 minutes after I arrived in town, I tried calling Apex's 800 number, only to be transferred to a voicemail. When the agent showed up about a half an hour later, she was unapologetic. I will not use Apex ever again.