The staff was very nice and patient. They used translation software to communicate because their English was not good. There was no forced insurance; I bought super insurance from QEEQ.
The store is quite small and a bit hard to find, better to use Google Maps first. Reception service at the store was pretty good. Initially, we were given a Viano, but it was too big and we were afraid to drive it. They nicely switched it for us. The car pick-up service at the parking lot was also very nice.
About QEEQ:10.0/10
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