The rental location is about six or seven kilometers from the airport exit. After calling the rental company, they replied that I need to take a skytrain for one stop and then wait for the shuttle at the station. The rental process was relatively simple, but I only got a JEEP (originally booked a Toyota Corolla). The car was in acceptable condition. The return process was straightforward and convenient.

They do not have car ready , and made me to wait more than an hour to wait . For return , some accident happen in their facility and blame me and the process is on going.

I drove 30 min in snow storm to the pick up location just to be told that there is no car for me. The unqualified bearded customer service guy kept reapting that there is nothing they can do and its my problem and i should go rent somwhere else because i am. Just loosing my time arguing. Never ever rent from discount