Had to wait 10 minutes for the pick-up service, but the drop-off was relatively quick. Overall service was average, with some upselling involved. Definitely not up to the best standards.

Service attitude is indifferent. We returned the car in the evening, and since the rental company is not located at the airport and we had a flight early the next morning, we inquired if we could take the shuttle to the airport the next day. They bluntly and coldly replied 'no'. Terrible service!

Our flight was delayed by four hours and we arrived at midnight, but there was someone holding a Procar sign waiting for us as soon as we left the airport. We were picked up in a Mercedes MPV, which made a great first impression!

We waited a bit at the airport for the shuttle to arrive at pick up. Car was in good condition with all defects marked with stickers. It was a Hyundai i10 which took two 24 inch long suitcases in its boot. Fuel consumption was at about 5.7L/100km and it was quite sufficient for winter driving on highways and main roads.

Speedy response for help request with wrong booking, nice!

But the right rear tire sensor was found malfunctiin and spare tire was bursted was not awared. Flattened tire in 2 times and required towing and replacement of one new tire. Fortunately, after negotiation with Procar , they agreed to took full responsibility, and return ine day rental fee.