Kuala Lumpur-Selangor-Malacca-Kuala Lumpur

The service was alright, but the car was terrible. It was a bizarre model that didn't seem like a normal car and consumed a lot of fuel! Half a tank was gone in no time.

I scheduled to pick up the car at 1 PM on July 31st! Before boarding the flight from Penang to Kuala Lumpur, I received a reminder from the rental company about picking up the car. However, when I arrived at the designated location, no one was there. I called the rental company, and they asked for my reservation number. Later, they replied that the reservation had been canceled an hour ago and claimed they had sent me an email, but I never received any such email until I returned home on the 3rd. I made an international call from the airport to the customer service for assistance, but they also said there were no cars and advised me to check for any available similar models at the location and rent one directly, which I would later need to resolve on my own. Because it was a holiday, I spent almost 3 hours at the airport. I asked around, but most rentals required advance booking. Eventually, I managed to book a car through a domestic travel platform, but the price was 40% higher than before. Despite all this, my status on the rental company’s app still showed everything was normal, and on the 2nd, I even received a message reminding me to return the car!

Staff were really helpful

Easy platform to make your life easy

The condition of the car should be improved. Cars are either old or fixed after accident. Not much choice available.

simple platform, not much to ask for.

It served the purpose. Nothing fancy. Just right.

Easy booking.