Received many charges upon return. 25 people rented 5 five-seaters and 1 seven-seater. The service was good, but one car was reported to have exceeded the mileage limit and was charged 500 euros. All 6 cars traveled together, so it's unclear how that one car exceeded the limit by over 2000 kilometers. It's been more than a week without any information. Such random charges from the largest and supposedly best car rental company in Europe...
The pickup location was relatively easy to find. The car condition was average, but the interior space was quite large, with a total mileage of nearly 60,000 kilometers. On the highway, there was significant noise inside the car. Midway through the trip, the engine oil low-level warning suddenly appeared, but fortunately, after turning off and restarting the car, the warning disappeared without further issues. The road system near Frankfurt Airport was quite complex, but by following the signs, we successfully located the drop-off point. The return process was smooth and hassle-free. Train tickets in Germany are very expensive, so renting a car for three people, with a one-way drop-off in a different city, allowed us to explore Leipzig along the way, stay for a night, and cover other travel expenses, all for roughly the same cost as three train tickets.
The staff is professional and patient. The only imperfection is that they did not inform us about the additional driver fee in advance.
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