Very satisfied

The service attitude is really disappointing. Staff were impatient both during pickup and drop-off, suggesting this is not an isolated incident. They showed enthusiasm towards local Turkish customers. While attending to us, a Turkish woman interrupted, and the staff turned to assist her instead, rudely asking us to step aside… This is the worst service attitude I've encountered in over 20 overseas self-driving trips.

Professional service

The front desk service was excellent, and the attendant was pregnant.

Local rental company, quite reliable, but the car had no fuel at pickup, so we had to find a gas station ourselves. The vehicle maintenance was not timely either, the oil light came on, indicating a lack of oil, and we had to buy oil at the gas station and add it ourselves.