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Live chat Email us Service Code: 7221290330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7221290330
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Newark-Philadelphia-Washington-Hershey Chocolate-Corning Glass-Niagara Falls-Syracuse-Albany-Boston-

Reviewed: Thu, Aug 15, 2019
About Hertz: 8.0 /10
Originally booked a Chrysler 300, but was told at Newark Airport that it wasn't available, and that there's no guarantee it will be! Later, they offered a choice between a Cadillac XTS and a Chevrolet Impala of the same grade. Considering the trunk space, we chose the Impala. Fortunately, the car was very new, with only 8000 miles on it. Driving performance was good and we were quite satisfied. Initially planned to give a 3-star rating. We had reserved a same-location pickup and drop-off, but due to traffic reasons, decided to return the car in Brooklyn. Successfully changed the return location at a Hertz point near Washington for free, which was a pleasant surprise! Overall, a good experience.

Relevant Reviews on Hertz NEWARK INTERNATIONAL AP

Nicholas Anthony

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Reviewed: Thu, Aug 31, 2017
“Renting a car on QEEQ was very convenient and smooth, very satisfied! Will use it again next time!”
About Hertz: 10.0 /10
Easy pick-up, smooth return! Full tank policy, very good attitude! Originally booked a RAV4, but only Kia and Hyundai were available at the location, so I chose Kia. The mid-size car had no problem fitting two large suitcases in the trunk. The staff were very friendly and kind. No extra charges when returning the car. After returning to the country, they charged an additional $25, probably for tolls and traffic fines. Didn't check the specifics as it wasn't much.
About QEEQ: 10.0 /10

Adair Jonson

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Reviewed: Sat, Sep 17, 2016
“From New York to Philadelphia and Back”
About Hertz: 6.0 /10
No Chinese service, explanations were not clear enough
About QEEQ: 10.0 /10

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Compact | Mystery car or similar
Reviewed: Tue, Oct 25, 2022
“Checkin staff needs more customer service training.”
About Hertz: 8.0 /10
Checkin Counter staff's responses were curt, speaks w minimal eye contact, no greetings, no smiles, no 'thank you'....simply bored with her job (?) Overall, unapproachable & checkin was unpleasant. In contrast, Checkout staff were courteous & professional.
About QEEQ: 10.0 /10
Glad I found this site.

F.Holz

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Tue, Aug 6, 2019
“Fun with a Convertible.”
About Hertz: 8.7 /10
One trend I have found with all rental companies of late is that there a very few (if any) rental company employees in the car pick up area. This time with Hertz, I rented a convertible and I didn't how to operate the roof, I had to find and then flag down an employee to instruct me how to raise and lower the roof. Usually I'm left on my own to figure out how a car systems work.
About QEEQ: 10.0 /10
Wonderful, easy and intuitive to use.
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K.Patel

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jul 15, 2019
“Experience of the trip was brought down a bit by the car as a lot of driving was required.”
About Hertz: 7.7 /10
I booked a SUV and I literally got a 4 wheel drive hatch back. Very underpowered. I had questions about EZ pass. The staff brushed off the questions and said I had to deal with a 3rd party pass plate. Not very impressed. When I dropped off the car I had to pick up another car. They just gave me the same crap car back to me as they said they had nothing else left.
About QEEQ: 8.0 /10
No comment. Just a normal booking site.
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