I booked a Renault, but they said there were no cars available when I arrived and instead gave me a free upgrade to a Polo, which was acceptable. The office is located on the outer right side of the arrivals hall at Izmir Airport. You need to walk a few steps further to the right, as it is not together with the other car rental companies. The staff was quite friendly, and the procedures were completed quickly after I presented my documents. They tried to sell me insurance, but I mentioned I had already purchased full coverage through QEEQ, and there were no further issues.

Overall, very satisfied. However, one of the phone customer service reps wasn't particularly friendly. The whole process was good. It's a busy car rental company, and we waited in line for almost an hour to get the car since only two employees were handling the paperwork. The location is not at the airport but nearby, which probably accounts for the cheaper price. I think this is the practical savings everyone wants. It was a really good experience, and the car was great. I rented a station wagon but received an Outlander, a diesel version, which saved a lot on fuel costs. A fantastic experience! But if you're not a skilled driver, be careful. This company deducts £1500 for even a small scratch. Luckily, I've driven on the left side for many years, so it wasn't a problem for me.

Although it is a small rental company (it's easy to find as it is located right off the airport shuttle), the service is quite professional, and the staff is very friendly. You don't need to show any translated driver's license, nor do you need notarization. The process of picking up and returning the car went very smoothly! To our surprise, we got a Honda compact automatic car similar to a Fit, with plenty of passenger space and fully equipped with a panoramic sunroof, cruise control, paddle shifters, and more. It was also very fuel-efficient!

The service attitude of this company is good. They respond to confirmation emails about documents very quickly and clearly, unlike another company that is vague and bureaucratic. The company might be smaller with fewer staff, so you may have to wait a long time for both picking up and returning the car. The vehicle inspection is very thorough, even the smallest scratches on the wheel hub are recorded. So, if others rent from this company, it's best to get full insurance; otherwise, you might easily get charged. I booked an economy automatic car, but ended up with a luxurious Mercedes B180. Apparently, this is common in the UK because there are few economy automatic cars, so upgrades are frequent. The drive was smooth, and even though I didn't refill the fuel, they just charged me the difference at a rate of 1.2, which is reasonable since outside fuel prices are usually between 1.3-1.4 (the car runs on diesel). However, they don't offer a free shuttle from the airport to the pickup location. The single trip fare of 4.5 pounds is expensive and inconvenient. Overall, I am quite satisfied. The service is very enthusiastic.

They will try and charge you for anything. As mentioned before, they don’t take Amex for the deposit. Make sure to take a visa credit card