The staff were very friendly. They only needed my domestic driver's license and passport; the English notarization seemed unnecessary as they didn’t ask for it at all. When picking up the car, I was very thorough in my inspection and returned to the counter twice to point out additional scratches that I hadn’t noticed before. The second time, the agent told me it was fine as long as I marked them, which made me a bit uneasy, but I had no choice. When returning the car, I had to use the restroom, and by the time I got back, my wife said the car had already been returned without any special inspection. This company is truly trustworthy. I noticed that most of their cars seem relatively new, mostly from this year. My Toyota RAV4 diesel version had only driven 10,000 kilometers when I picked it up, and the car was in excellent condition. Next time I visit the UK, I will choose them again!
The location of this rental company was easy to find, and there were no issues with picking up or returning the car. The staff mentioned different levels of insurance, and I was satisfied.
Green Motion provides excellent service. They only require a translated version of the driver's license, not a notarized one. The pickup and return processes are very simple and quick. I recommend purchasing insurance in the UK; I bought a daily insurance for £10. Later, my car ended up in a ditch, and after calling the accident hotline, a tow truck came and didn't charge me a penny. When returning the car, they mentioned that the towing cost would have been over £700, but since I had insurance, I didn’t have to pay. The rear mudguard of the car was accidentally knocked off by my husband, and it cost £56 at the repair shop to glue it back on. When returning the car, the front mirror was scratched, and both the front and rear mudguards were slightly damaged. They withheld £150 for repairs, but the final repair bill was over £600. Because I had insurance, the £150 covered everything. Overall, I am very satisfied with this car rental company! I recommend that anyone not used to driving a right-hand drive car get insurance when renting a car in the UK.
Renting and returning the car was very convenient, but the store is too far from the airport.
About QEEQ:10.0/10
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