Satisfied

Do not use this company. They won't inform you about many details before you pick up the car. They just try to sell you stuff. I realized I was scammed for nearly $300 when I returned the car. I admit I didn't read the contract carefully. They only provide a contract and a process, not convenience and service! They target non-English-speaking Asians and set traps! If you must use them, make sure to read every single line of the contract before signing! Understand everything clearly! They only follow the contract, there's no service! Their service hotline doesn't work on weekends. Even when I got through, it was just processes and contracts. Once you sign, you're out of luck!

The car pickup process was quite slow. They changed the staff in between, and we had to start over again. The most important issue was that the car had only half a tank of gas at pickup, although the documentation stated it was full! It was my own fault for being careless... The return process was quite fast though.

The car was very new, only 6000 miles on it. Although they suggested switching to an SUV, they didn't push when I declined. Returning the car was very convenient, with a shuttle bus taking us to the terminal.

La voiture a été louée avec une très forte odeur de tabac totalement répugnante qui est restée pendant tout le séjour. Nausées à chaque fois que nous prenions le véhicule. Très déçue par que Hertz propose des locations dans un tel état alors qu'il est bien stipulé que ce sont des voitures no fumeur.

Qeeq parfait comme d'habitude :)