Overall experience was good. No complicated procedures. To pick up the car, you only need a passport, credit card, and a driving license. Successfully picked up the car with a UK driver's license that I've had for just over a year, without an IDP. A 500 EUR credit card pre-authorization was returned the day after returning the car. The staff inspected the car carefully when returning it, so make sure to take a video around the car before renting to avoid any disputes. Got a Golf, which was a bit small but suitable for four people. The car only had a type-C port, so remember to bring an adapter.

Car was great. Reception staff were helpful.

The car had some damage to the inside of the trunk, and it was t documented before we left. (It was in the lining of the trunk that covered the spare tire). And they are trying to charge us an extra €290 for damages. We didn’t do this so fighting with Alamo’s customer service is proving to be difficult. Make sure to check everything inside and out. They’ll try and get you.

Super easy to book! Would definitely do it again.

At drop off the worker found a tiny scratch on the PLASTIC hubcap. It was hard to even see and now Alamo is going to charge me 140 euro. Will never use Alamo again.

Rather than wait another 30 minutes for my car to be ready, I paid €30 for an upgrade. The car was new, but when I stopped in the Alps to fit the snow chains I ordered, there were none in the car. This made the rest of the trip quite worrying.