There were no issues before, but after returning to the country, I noticed unexpected charges. It wasn't a hold, it was directly deducted. I contacted the rental company and got it back; they said it was a mistake.
The rental car was not ready at time of pickup. Car was parked in a different bay to the one told to me and written on the vehicle information. Car was not washed externally, evidence of mud and road grime evident.
We ordered a small car but got a big SUV which didn't suit as well. It was too large for some situations and would not have been as fuel efficient as a smaller car.
Like: Brand new vehicle upgraded from what we booked Dislike: Very difficult to find the Car Rental Drop Off area at Brisbane domestic terminal if you haven't been there before
Like: Good car, value for money Dislike: the wait at midnight as 3 people picking up cars; all info was re put in
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View more >Dislike: Very difficult to find the Car Rental Drop Off area at Brisbane domestic terminal if you haven't been there before
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View more >Dislike: the wait at midnight as 3 people picking up cars; all info was re put in