Since it was late (11:00 PM), there was no need to queue. The originally reserved compact car was unavailable, so they upgraded me to an SUV for free. When returning the car (9:00 AM), I noticed a long queue for pick-up, but the return process was very quick—finished within 5 minutes.
The main driver did not have an international credit card, which resulted in being unable to pick up the car or get a refund. It took over an hour of back-and-forth communication to be informed that changes or refunds were not possible. Had to make a new booking on the spot. Extremely poor experience.
New car, 2500 km, very clean inside with no strange odors, easy to drive. Small flaws are not a problem, the car inspection is quick.
About QEEQ:10.0/10
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