From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7208933052
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7208933052
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Reviewed: Sat, Sep 28, 2019
About MEX: 4.0 /10
We arrived at 11 PM, and the front desk told us that our credit card couldn't be swiped because it didn't have a chip. They asked us to pay extra. Later, our card worked everywhere else in Mexico. Since there were two other Chinese customers facing the same issue, we started to complain. The front desk then said they would communicate with the bank, and suddenly the card worked. Are they joking? Would the bank be open in the middle of the night? We wasted two hours, and those other Chinese customers wasted four hours, wasting our time.
About QEEQ: 8.0 /10

Relevant Reviews on MEX CANCUN AIRPORT

Marcelo Torres

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Compact | Volkswagen Jetta or similar
Reviewed: Sun, Nov 10, 2024
“Voltarei a contratar.”
About MEX: 10.0 /10
Apesar dos inúmeros cometário negativos no Google, a locação transcorreu sem problemas.
About QEEQ: 10.0 /10
Foi eficaz em comunicar a empresa o meu atraso devido a lentidão na imigração.

Gregary Mansfield

View more >
Reviewed: Thu, Jul 25, 2024
About MEX: 10.0 /10
The rental company is quite formal. Other than not providing the reserved Nissan car, everything was fine, and they didn't push hard on insurance sales. The car return process at 5 AM was also very smooth.
About QEEQ: 10.0 /10

Angela Felton

View more >
Reviewed: Sat, Jul 29, 2023
About MEX: 2.0 /10
They specifically target Chinese customers! The local company tries to scam you during car handover. The car didn't have an antenna when I picked it up, but they tried to charge me for it when I returned the vehicle. Luckily, I recorded a video during pickup showing no antenna. Their excuse was: because I have your deposit. Thankfully, the domestic customer service later refunded me, which was considerate. The local people were terrible, though.
About QEEQ: 10.0 /10

Janice Christy

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Reviewed: Mon, Mar 18, 2019
About MEX: 4.0 /10
They wouldn't allow me to rent a car with my Chinese driver's license and a notarized translation. Instead, they charged me an extra $6 per day for a special waiver, costing me an additional $42. Probably because the price was lower, there were a lot of people picking up cars that day. It took about 40 minutes to complete the paperwork, and then another half hour to actually get the car. Overall, it was a very poor experience, and I won't choose this company again.
About QEEQ: 8.0 /10

View more >
Full Size Van | Toyota Sienna or similar
Reviewed: Sat, Apr 6, 2019
About MEX: 10.0 /10
So far the best we've tried in Cancun Airport! Friendly staff, faster process than Hertz or Entreprise, recent vehicle in good condition. Go for it!
About QEEQ: 10.0 /10

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